NY Online Review Management

NY Online Review Management

For the best NY online review management services, contact BTP Local. We help companies showcase their best reviews and suppress the worst ones. With a proven system of online review management for our NY clients, BTP Local gets results! When we manage your reputation, your reputation improves - quickly!

Why the Need for NY Online Review Management?

Let's face it; some industries are just prone to bad reviews. Yet, even just one or two prominent bad reviews can hurt a company's bottom line significantly, and in some cases, even put them out of business permanently. For example, consider the food service industry. Even if a restaurant has the best food, best service, best theme, and the best management in town; there's always going to be that one guest who thinks the service sucked, the food was cold, and the line was too long.

In cases like these, negative reviews are going to happen. And while negative reviews can hurt a business and even put them out of commission altogether, they're not always fair. A handful of negative reviews does not paint a clear picture of a business, their values, and the general experience that their guests have.

Sadly, guests who have negative experiences (even if it's just in their own minds) are approximately ten times more likely to take the time to leave a review than people who have positive experiences. While there are different stats on this subject, some data seems to show that for every negative review a restaurant receives, at least some 400-500 guests are happily served with no complaints.

How to Manage Reviews Online

Social media is one of the most prominent places for business reviews. Facebook, Reddit, Pinterest, YouTube, and other social media platforms can be a blessing or a curse for all kinds of businesses. If you are getting lots of likes, followers, subscribers, and reviews, then that serves as great social proof for your establishment. However, if you have even just a few negative reviews, these can outweigh all of your positive ones.

In addition to social media, there are review sites like Yelp, Angie's List, and Quora, among many others, where managing reviews are essential! BTP Local takes care of it for you.

Call BTP Local for Comprehensive NY Online Review Management

Review management often starts in-house. For this reason, store managers will bend over backward to fix a problem or right a wrong (even if there is none). This often helps to avoid a bad review in the first place. Also, through SEO and other means, we can push down those negative reviews on review sites and social media and create lots of positive reviews for you and showcase your positive reviews to paint a fair and honest picture about your business.

Your reputation can recover if you have suffered from negative reviews. You just need a company that knows what they are doing. Contact BTP Local today, and we'll discuss how our NY online review management services can benefit your business. We'll put together a customized plan according to your exact needs. Give us a call, and let's get started.



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